Introduction

Simple Nimble Pty Ltd ABN 56 667 855 218 (referred to as Simple Nimble, we, us or our)  respect your right to privacy and are committed to safeguarding the privacy of individuals, including our suppliers, customers and website visitors, and to the protection of personal information that relates to them in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website [www.simplenimble.com.au], our services, or other means.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us in the course of delivering a project; when we consult with you directly or in a workshop; when you complete a survey or correspond with us; when you request information about us or our products or services, provide feedback, or change your content or email preferences; when you enter into an agreement or contract with us; when you fill in a form or a request for services; when you become an employee of Simple Nimble; or when you otherwise contact us by telephone, email or in person. The personal information we collect may include:

• Contact Information: Name, email address, phone number, postal address

• Professional Information: Company name, job title, industry

• Sensitive Information: An individual’s opinion on their race or ethnicity, age, or sexual orientation

• Service Details: Information related to the consulting services you request or engage in

• Communication Records: Any correspondence between you and us, including emails, phone calls, and other communications.

Note: When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Non-Personal Information

We may also collect non-personal information automatically when you interact with our website, newsletter or electronic surveys such as:

• Technical Information: Browser type, operating system, device information

• Usage Data: Pages visited, time spent on the site, navigation patterns, and other analytical data

How We Use Your Information

We use the collected information for various purposes that are reasonably necessary to deliver one or more of our functions or activities, including:

• Service Delivery: To provide and manage our consulting services

• Industry insights: To provide insights into the industries in which we work

• Communication: To respond to your enquiries, send you updates, and provide customer support

• Continuous Improvement: To better understand the customer experience of our services, website, marketing materials and other interactions with us, in order to enhance the overall user impact and experience

• Marketing: To market and sell our products and services

• Legal Compliance: To comply with legal obligations and protect our legal rights

Disclosure of Your Information

We will never intentionally disclose your personal information without consent. We do expect to disclose your personal information in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our business, such as contractors, IT support, and email marketing

• Legal Requirements: When required by law or in response to legal proceedings

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

• Consent: With your explicit consent for specific purposes not outlined in this policy

Storage and Data Security

Simple Nimble is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access to or disclosure of personal information, we have put in place suitable physical, electronic and managerial procedures designed to safeguard and secure your personal information and to protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

 Personal Information that is held by us in hard copy is destroyed at the completion of a project, with any copies taken and moved to electronic storage.

 To align with employee record-keeping obligations, we will keep all electronic records for seven years prior to destroying all materials.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you

• Correction: Request corrections to any inaccurate or incomplete personal information

• Deletion: Request the deletion of your personal information, subject to legal and contractual restrictions

• Opt-Out: Unsubscribe from our marketing communications at any time by following the opt-out instructions provided in the communication

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. We offer an opt-in option when you visit. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Simple Nimble Pty Ltd

Attn: Privacy Officer

Post: Ground Floor, 162 Macquarie St, Hobart, TAS 7000

Email: hello@simplenimble.com.au

When contacting us, please provide as much detail as possible in relation to your query, problem or complaint. We take all correspondence seriously and commit to responding within 7 business days.